Revised March 1, 2017
Creative Age and DC Media Corporate Offices
7628 Densmore Ave.
Van Nuys, CA 91406-2042, USA
Telephone: 800.442.5667 or 818.782.7328
Subscriber Service Department
Tel 800.624.4196 or 847.763.9615
Hours: 8:00 a.m. to 4:30 p.m. Central Time
Creative Age Products and Services
NAILPRO Pasadena / NAILPRO Sacramento / NAILPRO Competitions
Tel: (818) 782-7328
Postal Address: NAILPRO Shows, 7628 Densmore Ave., Van Nuys, CA 91406-2042
Consumer Information Collection Policies
For each visitor to our websites, our web server automatically recognizes the consumer's domain name and IP address, but not the email address.We collect the following information:
- The domain name, but not the email address, of visitors to our websites;
- The email addresses of those who communicate with us electronically;
- Information provided by consumers who register as users, enter contests and sweepstakes, and/or make online purchases at our websites.
- Aggregate information on what pages consumers access or visit;
- Information volunteered by the consumer, such as test answers, survey information and/or site registrations.
The information we collect may be used to improve the content of our websites or used by us to contact consumers for marketing purposes. If information volunteered by the consumer, such as survey information, is being collected for possible publication, that intention will be stated clearly in the information request.
We also allow access to our databases by third parties that provide us with services, such as technical maintenance or forums software, but only to the extent necessary to provide those services. If you purchase items on our websites, we may forward your information to third parties for services such as credit card processing and order fulfillment.
If you provide credit card and other financial information in connection with the online purchase of goods and/or services from Creative Age and DC Media, such information shall be used by Creative Age and DC Media only for the purpose of processing the payments and shall not be maintained on file by Creative Age and DC Media.
There are also times when you provide information about yourself to us in areas of a Creative Age and DC Media website that are managed or participated in by third parties, such as advertiser-sponsored contests or online directories where you may request information directly from advertisers or other third parties listed in our magazines. In such cases, the information may be used by us and by such third party, each according to its own policies. Creative Age and DC Media are not responsible for the policies or practices of these advertisers or other third parties.
There may also be occasions when we are required by law, legal process, litigation and/or requests from public or governmental authorities to provide access to our databases, or to disclose information about you. We may also disclose information about you if we determine that disclosure is reasonably necessary to protect our operations or users, or to enforce our terms and conditions. In those instances, the information is provided only for that purpose.
If you don't want to accept cookies, your web browser probably includes an option that rejects them. However, if you set your browser to reject cookies, some portions of our websites may not function properly.
While your individual information is protected as outlined above, we reserve the right to use aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.Minors
All Creative Age and DC Media website are business-to-business websites, and are not directed to, or intended for use by minors. We are committed to protecting minors' privacy online. We do not knowingly collect personally identifiable information from minors. We encourage persons under the age of 18 to consult with their legal guardians before providing any information through any Creative Age and DC Media websites. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.Consumer Information Use by Creative Age and DC Media
If you have provided us with your email address or communicated with us electronically, we may contact you from time to time via email with information about:
- Your magazine or newsletter subscription;
- New products, services or events we're introducing (either specific to the magazine or newsletter to which you subscribe or to other Creative Age and DC Media magazines, newsletters, events or products); or
- Products or services or events from approved third parties we feel you may find useful.
Also, if you respond to a contest or survey via email or our websites, you will be automatically subscribed to any related email products, including e-newsletters or digital editions. We may also send you email about products or services from approved third parties. You may choose to unsubscribe by clicking "unsubscribe" in the email, by clicking REPLY with “unsubscribe” in the subject line, or by contacting subscriber service at the email listed in the message.Privacy Preferences
You may also specify how we may contact you (email, postal mail, fax, telephone or mobile phone) by changing your privacy preferences through the "Manage Account" tool on each publication’s website, or by calling 800.624.4196 or 847.763.9615, or by writing to Creative Age, Attn: Opt-Out, 7628 Densmore Ave., Van Nuys, CA 91406-2042, USA
If you do not want us to contact you, please provide us with your exact name and address, telephone number, fax number, cell or other phone number and email address and we will be sure your name is included in our "do not contact" list. You may change your email preferences at any time.Consumer Information Use by Third Parties
If you have provided us with your email or postal address or communicated with us electronically, we may send you messages from time to time by email or postal mail on behalf of organizations whose products or services we think you might find interesting. If you do not want to receive information from such organizations, please change your privacy preferences through the “Manage Account” tool on each publication’s website, or call 800.624.4196 or 847.763.9615 to speak with a subscriber service representative or by writing to Creative Age, Attn: Opt-Out, 7628 Densmore Ave., Van Nuys, CA 91406-2042, USALinks
You can access and correct all information we maintain about you by contacting our corporate subscription department at 800.442.5667 or 818.782.7328, or by writing to Creative Age, Attn: Circulation Director, 7628 Densmore Ave., Van Nuys, CA 91406-2042, USA This information may include:
- Unique identifier information (e.g., customer number);
- Transaction information (e.g., dates on which you made purchases, amounts and types of purchases);
- Communications that you directed to our website (e.g., emails, customer inquiries);
- Contact information (e.g., name, address, email, phone number);
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our websites.